Data Protection

Patient information on the handling of personal data

In the following we inform you about the purpose for which Kinderpraxis am See (hereinafter referred to as the medical practice) collects, stores or forwards your personal data. We also inform you about your rights that you can exercise in the context of data protection.

Responsibilities

The body responsible for processing your personal data and in particular your health data is the medical practice. If you have any questions about data protection or if you wish to exercise your data protection rights, please contact the practice staff or your doctor directly.

Collection and purpose of data processing

The processing (collection, storage, use and retention) of your data is based on the treatment contract and on legal requirements to fulfill the purpose of the treatment and the associated obligations. On one hand, data is collected by the treating doctor as part of your treatment. On the other hand, we also receive data from other doctors and healthcare professionals with whom you have been or are being treated, if you have given your consent. Only data relating to your medical treatment will be processed in your medical history. The medical history includes the personal information provided on the patient form, such as personal details, contact details and insurance details, as well as, among other things, the consultation carried out as part of the treatment, health data collected such as anamnesis, diagnoses, therapy suggestions and findings.

Retention duration

Your medical history will be kept for 20 years after your last treatment. After that, it will be kept with your explicit consent or securely deleted or destroyed.

Forwarding of data

We only transfer your personal data and in particular your medical data to external third parties if this is permitted or required by law or if you have given your consent to the transfer of data as part of your treatment.

• Data is transferred to your health insurance, accident insurance or disability insurance for the purpose of invoicing the benefits provided to you. The type of data transmitted is based on the legal requirements.
• Disclosure to cantonal and national authorities (e.g. cantonal medical service, health departments, etc.) is based on legal reporting obligations.
• The necessary patient and invoice data will be passed on to the collection agency for the purpose of collection (collection of money due).

In certain cases, depending on your treatment and your consent, data may be transferred to other authorized recipients (e.g. laboratories, other doctors).

Revocation of your consent

If you have given your explicit consent for data processing, you can withdraw your consent in whole or in part at any time. The revocation or request to change consent must be made in writing. As soon as we have received your written revocation and the processing cannot be based on any legal basis other than consent, the processing will be discontinued. The legality of the data processing carried out up to the point of revocation remains unaffected by the revocation.

Information, inspection and disclosure

You have the right to obtain information on your personal data at any time. You can view your medical history or request a copy. There may be a charge for providing a copy. You will be informed in advance about any costs, which depend on the time and effort required to produce the copy.

Right to data transfer

You have the right to request data that we process automatically or digitally to be handed over to you or to a third party in a commonly used, machine-readable format. This also applies in particular to the transfer of medical data to a healthcare professional of your choice. If you request the direct transfer of the data to another controller, this will only take place if it is technically feasible and the transmission path is protected.

Correction of your details

If you find or believe that your data is incorrect or incomplete, you have the option of requesting rectification. If neither the correctness nor the incompleteness of your data can be determined, you have the option of attaching a note of dispute.

Data exchange by email

We hereby inform you that conventional emails are usually sent unencrypted and that confidentiality and data protection are therefore not guaranteed with this communication channel for technical reasons. Data protection is only guaranteed if emails are exchanged between two protected email addresses.

If we send you confidential information digitally, we do so via HIN (www.hin.ch), the platform for secure communication in the Swiss healthcare system. In this case, you will receive a notification by email and a code by SMS. You can then read and reply to the message itself on the HIN platform. This communication channel can be reused without limitation once you have registered. You can find more information about HIN at www.kinderpraxisamsee.ch/en/hin/.

If you would like to send us digital information yourself via a secure channel, please let us know in advance by sending an email to kinderpraxisamsee@hin.ch. You will then receive a message from us via HIN, to which you can reply and thus send us the confidential information in a secure manner.

If we transmit your confidential information to a partner in the healthcare system (e.g. referral to a hospital or another practice), this is always done to a protected email address.

We may also use unencrypted emails for purely administrative information (e.g. making and rescheduling appointments). You have agreed to this by signing our patient form.

Data exchange via fax is unprotected, which is why we do not communicate via fax.