Secure communication using HIN

Messages from us to you

If we send you confidential information digitally, we do so via HIN, the platform for secure communication in the Swiss healthcare sector.

In this case, you will receive a notification by email and a code by SMS. You can then read our message and reply to it on the HIN platform.

The video on this page explains in detail how communication via HIN works.

Messages from you to us

If you would like to send us digital information yourself via a secure channel, please let us know in advance by sending an email to

You will then receive a message from us via HIN, to which you can reply and thus send us the confidential information securely.